Welcome to my website. Your privacy is of utmost importance to me. This Privacy Policy outlines how I collect, use, disclose, and protect your personal information when you interact with my website and services. It also explains your rights under various data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).

Information I Collect

I collect various types of information to provide and improve my services. The types of information I collect include:

• Personal Information: Your name, email address, phone number, and any other details you provide when you contact me or sign up for my services.
• Usage Data: Information about how you use my website, including your IP address, browser type, pages visited, and the time spent on each page.
• Payment Information: If applicable, I collect payment details to process transactions, which may be managed by a third-party payment processor.
• Cookies and Tracking Technologies: I use cookies and similar technologies to collect information about your interactions with my website. This helps me improve your experience and analyze website traffic.

How I Use Your Information

I use your personal information for the following purposes:

• Service Delivery: To provide and manage the services you request, including responding to inquiries and processing transactions.
• Communication: To send you updates, newsletters, and other information related to my services, if you have opted to receive them.
• Improvement: To analyze how my website and services are used, allowing me to enhance user experience and service offerings.
• Compliance: To comply with legal obligations and enforce my terms and conditions.
• Marketing: With your consent, I may use your information to send promotional materials and special offers related to my services.

Legal Basis for Processing (GDPR)

Under the GDPR, I must have a valid legal basis for processing your personal information. The legal bases include:

• Consent: You have given your consent to process your personal information for specific purposes.
• Contractual Necessity: Processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Processing is necessary to comply with legal obligations.
• Legitimate Interests: Processing is necessary for my legitimate interests, provided that your interests and fundamental rights do not override those interests.

How I Share Your Information

I respect your privacy and do not sell, trade, or rent your personal information to others. However, I may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating my website, conducting business, or providing services to you, under strict confidentiality agreements.
• Legal Requirements: If required by law, I may disclose your information to comply with legal processes or protect my rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
• With Your Consent: If you have given your consent, I may share your information with third parties for specific purposes.

Data Security

I take the security of your data seriously. I implement a variety of security measures to maintain the safety of your personal information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is completely secure, so I cannot guarantee absolute security.

Data Retention

I retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes data retention for legal, accounting, or reporting obligations.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information I hold about you.
• Correction: You can ask me to correct any inaccuracies in your information.
• Deletion: You can request that I delete your personal information, subject to legal requirements.
• Restriction: You can request the restriction of processing your data under certain circumstances.
• Portability: You can request the transfer of your data to another service provider.
• Objection: You can object to the processing of your data based on legitimate interests, direct marketing, or for research purposes.
• Withdraw Consent: If I rely on your consent to process your data, you can withdraw your consent at any time.

International Data Transfers

If you are accessing my services from outside India, please be aware that your information may be transferred to, stored, and processed in India where my servers are located. By using my services, you consent to this transfer, storage, and processing. For users in the EEA, any international data transfers will be conducted in compliance with GDPR requirements, including the use of Standard Contractual Clauses (SCCs) or other approved mechanisms.

Children’s Privacy

My services are not directed to individuals under the age of 18. I do not knowingly collect personal information from children. If you believe that a minor has provided me with personal information, please contact me immediately, and I will take steps to delete such information.

Your Rights Under GDPR

If you are a resident of the EEA, you have additional rights under the GDPR:

• Right to be Informed: You have the right to be informed about how your personal data is being used.
• Right to Lodge a Complaint: If you believe that your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority.

Cookie Policy

I use cookies and similar technologies to provide a better user experience and analyze website traffic. You can control the use of cookies through your browser settings. Detailed information about the cookies I use and your options for managing them can be found in my Cookie Policy.

Dispute Resolution

In the unlikely event of a dispute regarding your privacy, I will work with you to address your concerns. If we are unable to resolve the issue, you may have the right to seek resolution through legal means.

Social Media Data

If you interact with my website through social media platforms (e.g., LinkedIn, Twitter), please be aware that your interactions may be subject to the privacy policies of those platforms. I do not control the data collection practices of these platforms.

Data Protection Officer (DPO)

If required by law, I have appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy. You may contact the DPO at legal@riyagoel.in for any concerns regarding your personal data.

Updates to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or for legal, regulatory, or operational reasons. The most current version will always be available on my website. Please review this policy periodically to stay informed about how I am protecting your information.

Contact Information

If you have any questions or concerns about this Privacy Policy or my data practices, please contact my legal team at legal@riyagoel.in.